:root {
    
    --chp-primary-color: #003366; 
    --chp-text-color: #333;
    --chp-white-color: #fff;
    --chp-light-gray-color: #f0f0f0;
    --chp-medium-gray-color: #ccc;
    --chp-dark-gray-color: #404040;
    --chp-button-hover-bg: #002244; 
    --chp-border-radius: 5px;
    --chp-popup-width-desktop: 600px; 
    --chp-popup-transition-speed: 0.3s;
}


.contact-help-trigger-wrapper {
    text-align: center; 
    margin-top: 20px; 
    margin-bottom: 20px;
}

.contact-help-trigger.button {
    background-color: #fff;
    color: #212121;
    text-decoration: underline;
    font-weight: bold;
    padding: 10px 20px;
    border: none;
    border-radius: var(--chp-border-radius);
    cursor: pointer;
    font-size: 1rem;
    transition: background-color var(--chp-popup-transition-speed) ease;
}



.contact-help-popup {
    position: fixed;
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    z-index: 10000; 
    display: flex;
    align-items: flex-end; 
    justify-content: flex-end;
    visibility: hidden;
    opacity: 0;
    
    transition: opacity var(--chp-popup-transition-speed) ease-in-out, 
                visibility 0s linear var(--chp-popup-transition-speed); 
}

.contact-help-popup.is-open {
    visibility: visible;
    opacity: 1;
    transition: opacity var(--chp-popup-transition-speed) ease-in-out, 
                visibility 0s linear 0s;
}


.contact-help-popup__overlay {
    position: absolute;
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    background-color: rgba(0, 0, 0, 0.5);
    opacity: 0;
    transition: opacity var(--chp-popup-transition-speed) ease-in-out;
}

.contact-help-popup.is-open .contact-help-popup__overlay {
    opacity: 1;
}


.contact-help-popup__content {
    position: fixed; 
    top: 0;
    right: 0;
    width: var(--chp-popup-width-desktop);
    height: 100%;
    background-color: var(--chp-white-color);
    box-shadow: -2px 0 10px rgba(0, 0, 0, 0.1);
    transform: translateX(100%); 
    transition: transform var(--chp-popup-transition-speed) ease-in-out;
    display: flex;
    flex-direction: column;
    overflow-y: auto; 
    z-index: 11;
}

.contact-help-popup.is-open .contact-help-popup__content {
    transform: translateX(0);
}


.contact-help-popup__close {
    position: absolute;
    top: 15px;
    right: 15px;
    background: none;
    border: none;
    font-size: 24px; 
    color: var(--chp-dark-gray-color); 
    cursor: pointer;
    padding: 5px;
    line-height: 1;
    z-index: 10; 
}
.contact-help-popup__close:hover {
    color: var(--chp-text-color);
}


.contact-help-popup__header {
    position: relative; 
    min-height: 180px; 
    background-color: var(--chp-light-gray-color); 
    display: flex;
    align-items: center;
    justify-content: center;
}

.contact-help-popup__cover-image {
    width: 100%;
    height: 100%;
    object-fit: cover;
    position: absolute;
    top: 0;
    left: 0;
}
.contact-help-popup__cover-image-placeholder {
    
    padding: 20px;
    text-align: center;
    position: relative; 
    z-index: 5;
}
.contact-help-popup__cover-image-placeholder .contact-help-popup__title {
    color: var(--chp-white-color); 
    margin: 0;
    font-size: 1.8rem;
    font-weight: bold;
    
    text-shadow: 1px 1px 3px rgba(0,0,0,0.5);
}

.contact-help-popup__header .contact-help-popup__close {
    color: var(--chp-white-color); 
}
.contact-help-popup__header .contact-help-popup__close:hover {
    color: var(--chp-medium-gray-color);
}



.contact-help-popup__options {
    padding: 20px;
    
    display: grid;
    grid-template-columns: repeat(2, 1fr); 
    gap: 20px; 
}

.contact-help-option {
    display: flex;
    flex-direction: column; 
    align-items: center; 
    text-align: center; 
    padding: 25px 20px; 
    border: 1px solid var(--chp-light-gray-color);
    border-radius: var(--chp-border-radius);
}

.contact-help-option__top-line {
    display: flex;
    align-items: center; 
    justify-content: center; 
    margin-bottom: 15px; 
    width: 100%; 
}

.contact-help-option__icon {
    margin-right: 10px; 
    flex-shrink: 0;
    
}

.contact-help-option__icon img {
    width: 20px; 
    height: 20px;
    display: block;
}

.contact-help-option__details {
    
    flex-grow: 1; 
    display: flex;
    flex-direction: column;
    align-items: center; 
    width: 100%; 
}

.contact-help-option__title {
    margin-top: 0;
    margin-bottom: 0;
    font-size: 1rem;
    font-weight: bold;
    color: var(--chp-text-color);
}

.contact-help-option__description {
    margin-top: 0;
    margin-bottom: 15px; 
    font-size: 0.9rem;
    color: var(--chp-dark-gray-color);
    line-height: 1.5;
    max-width: 220px; 
}

.contact-help-option__status { 
    margin-top: 0;
    margin-bottom: 0; 
    font-size: 0.9rem;
    color: var(--chp-dark-gray-color);
    font-style: italic;
    max-width: 220px;
}

.contact-help-option__button.button {
    display: inline-block; 
    width: auto; 
    min-width: 180px; 
    max-width: 100%;  
    text-align: center; 
    margin-top: auto; 
    background-color: var(--chp-primary-color);
    color: var(--chp-white-color);
    padding: 12px 15px;
    border: none;
    border-radius: var(--chp-border-radius);
    text-decoration: none;
    font-size: 0.95rem;
    font-weight: bold;
    transition: background-color var(--chp-popup-transition-speed) ease;
    box-sizing: border-box;
}

.contact-help-option__button.button:hover,
.contact-help-option__button.button:focus {
    background-color: var(--chp-button-hover-bg);
    color: var(--chp-white-color);
}



@media (max-width: 768px) { 
    .contact-help-popup__content {
        width: 80%; 
        max-width: 450px; 
        
    }
    .contact-help-popup__options {
        grid-template-columns: 1fr; 
        gap: 15px;
    }
    .contact-help-option {
        
        align-items: flex-start; 
        text-align: left; 
        padding: 15px;
    }
    .contact-help-option__top-line {
        justify-content: flex-start; 
        width: auto; 
    }
    .contact-help-option__icon {
        
        
        
    }
    .contact-help-option__icon img {
        
        
        width: 22px; 
        height: 22px;
    }
    .contact-help-option__details {
        align-items: flex-start; 
        width: 100%; 
    }
    .contact-help-option__description {
        max-width: none; 
    }
    .contact-help-option__status {
        max-width: none; 
    }
    .contact-help-option__button.button {
        width: 100%; 
        min-width: auto; 
    }
    .contact-help-popup__header {
        min-height: 150px;
    }
    .contact-help-popup__cover-image-placeholder .contact-help-popup__title {
        font-size: 1.5rem;
    }
    
}

@media (max-width: 480px) { 
    .contact-help-popup__content {
        width: 90%; 
    }
     .contact-help-popup__header {
        min-height: 120px; 
    }
    .contact-help-popup__cover-image-placeholder .contact-help-popup__title {
        font-size: 1.3rem;
    }
    .contact-help-popup__options {
        padding: 15px;
    }
}


.contact-help-popup:not(.is-open) {
    
    
}


body.contact-help-popup-open {
    overflow: hidden;
}